About us

We are psychologists, researchers, and evidence-based practice specialists. Between us we have over 65 years’ experience of working in the Criminal Justice System.

Our work and decision-making are strongly grounded in our business’ values of excellence, integrity and making a difference. All of our work is evidence-informed and aims to have an impact in the real world. We are committed, passionate, collaborative, hardworking, and will always strive to make a difference, to support people, and to put knowledge into action.

Professor (Hon) Helen Wakeling
Managing Partner. Professor (Honorary) of Applied Research in Forensic Psychology at Cardiff Metropolitan University, BSc (Hons), MSc, Chartered Research Psychologist, AFBPsS, PhD
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Professor (Hon) Helen Wakeling is a Chartered Research Psychologist, and Evidence-Based Practice specialist who is Honorary Professor of Applied Research in Forensic Psychology at Cardiff Metropolitan University. Helen worked for HM Prison and Probation Service for over 22 years. For the first 14 years she worked within Interventions Services, where she specialised in research into sexual offending, risk assessment, and the development and evaluation of interventions and psychometrics for men convicted of sexual offences. During this time, Helen was responsible for the assessments and appropriate targeting of accredited offending behaviour programmes delivered across custody and community settings. Helen was also a National and strategic leader in relation to risk assessment processes. Helen’s PhD focused on the predictive validity of psychometric assessments, which shaped the future use of these measures within HMPPS.

Helen then spent eight years as an Evidence Lead in the Evidence-Based Practice Team within HMPPS, supporting prisons, probation, youth custody, and HMPPS Headquarters to embed evidence into frontline practice. Within this role Helen conducted a series of original and robust research studies to build the evidence base in areas such as prison culture, desistance, young adults, substance misuse in prisons, psychosocial maturity and learning disabilities and challenges, and procedural justice. Helen also synthesised data and evidence into digestible formats and advice, consulting to practitioners, leaders, and policy makers to improve a wide range of outcomes. Helen has worked closely with staff from across Government and Public Services, including Ministers, policy teams, and operational staff, as well as with other researchers from the Ministry of Justice, universities, and other external organisations.

Helen has published extensively in peer reviewed journals, with over 60 publications in a variety of areas. Her research includes the use of both qualitative and quantitative methods, and randomised controlled trials. Helen is on the editorial board of the Prison Service Journal, and also acts as an external reviewer for a number of peer reviewed academic journals.

Helen is an associate member of the HM Prison and Probation Service Correctional Services Advice and Accreditation Panel and is a Visiting Fellow at Buckinghamshire New University. Helen was recently awarded the 2024 British Psychological Society’s Division of Forensic Psychology (BPS DFP) Excellence in Forensic Psychology Research Award. 

Dr Georgia Barnett
Managing Partner. BSc (Hons), MSc, Chartered and Registered Forensic Psychologist, AFBPsS, PhD
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Dr Georgia Barnett is a Chartered and HCPC Registered Forensic Psychologist and Evidence-Based Practice specialist, and is an experienced trainer, researcher, and consultant. Georgia worked for HM Prison and Probation Service for 22 years. She started out as a clinician in prisons delivering group-based and one-to-one interventions, offending behaviour programmes, psychometric testing, and actuarial and structured risk assessment.  Following this, she moved to Headquarters where she took on roles as the national clinical lead for an offending behaviour programme, national trainer, and quality and outcomes specialist and researcher.  

Georgia spent ten years as an Evidence Lead in the HMPPS Evidence-Based Practice Team.  She conducted research and synthesised data and evidence, and acted as a consultant and trainer to develop, embed, and evaluate HMPPS’ approach to women, young adults, staff well-being, managing behaviour in prisons, understanding and protecting against bias in decision making, and creating a diverse and inclusive organisational culture. During this time, she also designed and evaluated innovative approaches to reducing reoffending, improving prison safety, and supporting staff capability and confidence.  Georgia has worked on large organisational change programmes, and directly with a wide range of staff, including government Ministers, policy makers, operational leads and frontline prison and probation staff.  Georgia is a member of the Youth Custody Assurance Board, providing expert advice on the screening and assessment of interventions for children in custody, as well as an associate member of the HM Prison and Probation Service Correctional Services Advice and Accreditation Panel. 

Georgia has published a wide range of quantitative and qualitative research in a variety of areas, including forensic risk assessment, psychometric testing, internet-based sexual offending, the role of empathy in offending behaviour, what doesn’t work to reduce reoffending, identity change, and gender-responsive programming.  For her PhD Georgia designed and evaluated brief psychological interventions, leading a number of randomised controlled trials in prison and court settings. Georgia is on the editorial board of the Journal of Criminal Psychology and a peer reviewer for several academic journals. 

Georgia was recently awarded the 2024 British Psychological Society’s Division of Forensic Psychology (BPS DFP) Excellence in Forensic Psychology Research Award.

Dr Flora Fitzalan Howard
Managing Partner. BSc (Hons), MSc, Chartered and Registered Forensic Psychologist, PhD
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Dr Flora Fitzalan Howard is a Chartered and HCPC Registered Forensic Psychologist and Evidence-Based Practice specialist.  Flora worked for HM Prison and Probation Service for over 20 years.  For the first 10 years she worked in a high security prison, facilitating accredited offending behaviour programmes to address individuals’ risk of sexual reoffending, conducting extensive risk assessments with men convicted of sexual and violent crimes, and offering psychological advice and consultancy with regards to a range of issues experienced by the prison. 

Flora’s career subsequently took her to the centre of HMPPS, working as an Evidence Lead within their Evidence-Based Practice Team to support prisons, probation, youth custody, and the Service’s headquarters.  For almost 10 years she worked to embed evidence-based practice within all parts of HMPPS, working with colleagues at all levels across HMPPS and the Ministry of Justice, including Senior Leaders and Ministers, policy makers, operational colleagues working on the frontline.  Flora conducted original and robust research, designed and delivered training and coaching workshops, synthesised and translated the best available scientific evidence into practical insights and advice.  Through this, and extensive consultancy, her work shaped practice and policy to help HMPPS achieve better outcomes for the public, the people in its care, and for its staff.  Most notably, Flora led HMPPS’ drive to improve procedural justice practice and perceptions in the Service, including conducting national and local research, directly influencing national policies and reforms, informing local practices within prisons and probation units, and designing and implementing a national training programme for colleagues. Flora is an associate member of the HM Prison and Probation Service Correctional Services Advice and Accreditation Panel.

Between 2021 and 2026 Flora was Editor of the Prison Service Journal.  The Prison Service Journal is a peer reviewed journal published by HMPPS. Its purpose is to promote discussion on issues related to the work of the Prison Service, the wider criminal justice system, and associated fields. During her career, Flora has published extensively, including research using both qualitative and quantitative methods, on subjects such as prison culture, procedural justice, rule-breaking/misconduct in prison, recall to prison, and electronic monitoring. 

Professor (Hon) Helen Wakeling is a Chartered Research Psychologist, and Evidence-Based Practice specialist who is Honorary Professor of Applied Research in Forensic Psychology at Cardiff Metropolitan University. Helen worked for HM Prison and Probation Service for over 22 years. For the first 14 years she worked within Interventions Services, where she specialised in research into sexual offending, risk assessment, and the development and evaluation of interventions and psychometrics for men convicted of sexual offences. During this time, Helen was responsible for the assessments and appropriate targeting of accredited offending behaviour programmes delivered across custody and community settings. Helen was also a National and strategic leader in relation to risk assessment processes. Helen’s PhD focused on the predictive validity of psychometric assessments, which shaped the future use of these measures within HMPPS.

Helen then spent eight years as an Evidence Lead in the Evidence-Based Practice Team within HMPPS, supporting prisons, probation, youth custody, and HMPPS Headquarters to embed evidence into frontline practice. Within this role Helen conducted a series of original and robust research studies to build the evidence base in areas such as prison culture, desistance, young adults, substance misuse in prisons, psychosocial maturity and learning disabilities and challenges, and procedural justice. Helen also synthesised data and evidence into digestible formats and advice, consulting to practitioners, leaders, and policy makers to improve a wide range of outcomes. Helen has worked closely with staff from across Government and Public Services, including Ministers, policy teams, and operational staff, as well as with other researchers from the Ministry of Justice, universities, and other external organisations.

Helen has published extensively in peer reviewed journals, with over 60 publications in a variety of areas. Her research includes the use of both qualitative and quantitative methods, and randomised controlled trials. Helen is on the editorial board of the Prison Service Journal, and also acts as an external reviewer for a number of peer reviewed academic journals.

Helen is an associate member of the HM Prison and Probation Service Correctional Services Advice and Accreditation Panel and is a Visiting Fellow at Buckinghamshire New University. Helen was recently awarded the 2024 British Psychological Society’s Division of Forensic Psychology (BPS DFP) Excellence in Forensic Psychology Research Award. 

Dr Georgia Barnett is a Chartered and HCPC Registered Forensic Psychologist and Evidence-Based Practice specialist, and is an experienced trainer, researcher, and consultant. Georgia worked for HM Prison and Probation Service for 22 years. She started out as a clinician in prisons delivering group-based and one-to-one interventions, offending behaviour programmes, psychometric testing, and actuarial and structured risk assessment.  Following this, she moved to Headquarters where she took on roles as the national clinical lead for an offending behaviour programme, national trainer, and quality and outcomes specialist and researcher.  

Georgia spent ten years as an Evidence Lead in the HMPPS Evidence-Based Practice Team.  She conducted research and synthesised data and evidence, and acted as a consultant and trainer to develop, embed, and evaluate HMPPS’ approach to women, young adults, staff well-being, managing behaviour in prisons, understanding and protecting against bias in decision making, and creating a diverse and inclusive organisational culture. During this time, she also designed and evaluated innovative approaches to reducing reoffending, improving prison safety, and supporting staff capability and confidence.  Georgia has worked on large organisational change programmes, and directly with a wide range of staff, including government Ministers, policy makers, operational leads and frontline prison and probation staff.  Georgia is a member of the Youth Custody Assurance Board, providing expert advice on the screening and assessment of interventions for children in custody, as well as an associate member of the HM Prison and Probation Service Correctional Services Advice and Accreditation Panel. 

Georgia has published a wide range of quantitative and qualitative research in a variety of areas, including forensic risk assessment, psychometric testing, internet-based sexual offending, the role of empathy in offending behaviour, what doesn’t work to reduce reoffending, identity change, and gender-responsive programming.  For her PhD Georgia designed and evaluated brief psychological interventions, leading a number of randomised controlled trials in prison and court settings. Georgia is on the editorial board of the Journal of Criminal Psychology and a peer reviewer for several academic journals. 

Georgia was recently awarded the 2024 British Psychological Society’s Division of Forensic Psychology (BPS DFP) Excellence in Forensic Psychology Research Award.

Dr Flora Fitzalan Howard is a Chartered and HCPC Registered Forensic Psychologist and Evidence-Based Practice specialist.  Flora worked for HM Prison and Probation Service for over 20 years.  For the first 10 years she worked in a high security prison, facilitating accredited offending behaviour programmes to address individuals’ risk of sexual reoffending, conducting extensive risk assessments with men convicted of sexual and violent crimes, and offering psychological advice and consultancy with regards to a range of issues experienced by the prison. 

Flora’s career subsequently took her to the centre of HMPPS, working as an Evidence Lead within their Evidence-Based Practice Team to support prisons, probation, youth custody, and the Service’s headquarters.  For almost 10 years she worked to embed evidence-based practice within all parts of HMPPS, working with colleagues at all levels across HMPPS and the Ministry of Justice, including Senior Leaders and Ministers, policy makers, operational colleagues working on the frontline.  Flora conducted original and robust research, designed and delivered training and coaching workshops, synthesised and translated the best available scientific evidence into practical insights and advice.  Through this, and extensive consultancy, her work shaped practice and policy to help HMPPS achieve better outcomes for the public, the people in its care, and for its staff.  Most notably, Flora led HMPPS’ drive to improve procedural justice practice and perceptions in the Service, including conducting national and local research, directly influencing national policies and reforms, informing local practices within prisons and probation units, and designing and implementing a national training programme for colleagues. Flora is an associate member of the HM Prison and Probation Service Correctional Services Advice and Accreditation Panel.

Between 2021 and 2026 Flora was Editor of the Prison Service Journal.  The Prison Service Journal is a peer reviewed journal published by HMPPS. Its purpose is to promote discussion on issues related to the work of the Prison Service, the wider criminal justice system, and associated fields. During her career, Flora has published extensively, including research using both qualitative and quantitative methods, on subjects such as prison culture, procedural justice, rule-breaking/misconduct in prison, recall to prison, and electronic monitoring. 

Matthew Hurley
Research Associate. BA (Hons), MSc
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Matthew Hurley is an experienced analyst and researcher specialising in evidence-led policy, commissioning, operational modelling and service improvement across the justice system. Matthew has worked across the Ministry of Justice, Youth Justice Board and HM Prison and Probation Service for over a decade. He began his career in Ministry of Justice (MoJ) Analytical Services, conducting economic appraisal of infrastructure investment projects and developing economic and financial business cases.

Matthew’s career subsequently took him into the Youth Justice Board Commissioning Directorate, later the Youth Custody Service, where he led economic and financial analysis for major commissioning decisions, including Secure Training Schools, Secure Children’s Homes and Advocacy Services for young people in Young Offender Institutions. During this period, he developed data models, operational performance templates, capacity modelling tools and dashboards used across the organisation, building a strong understanding of the operational realities of youth custody and the evidence needed to support effective service design.

From 2020 to 2024 Matthew worked in the MoJ and HM Prison and Probation Service (HMPPS) as a Data and Evidence Lead, conducting primary and secondary research to inform performance improvement across prisons and probation. His work included research into victims of criminal exploitation, where he conducted interviews and focus groups with prisoners and staff to better understand organisational ability to identify victims and provide support. Matthew has conducted research with a wide range of stakeholders, including children in the secure estate, female prisoners and staff from a range of professional roles.

Matthew’s analysis and research has been used widely within HMPPS to inform policy and strategic decision-making. Matthew led the data analysis and produced research to inform the redesign of Commissioned Rehabilitation Services, high-value contracts for private and third sector organisations delivering resettlement services to people on probation. Alongside this, Matthew product managed and worked with data scientists to design and embed a new web-based data visualisation tool for MoJ and HMPPS, combining risk, needs and responsivity data for people across prisons and probation to support more evidence-based commissioning and service design. 

Tracy Mapp
Research Associate. MSc Applied Behaviour Analysis, Board Certified Behaviour Analyst, UK Certified Behaviour Analyst, PGCE, QTS / QTLS
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Tracy Mapp is a Board Certified Behaviour Analyst (BCBA), UK-BA (Cert), qualified teacher (PGCE, QTS/QTLS), independent learning consultant, and doctoral researcher at the University of Kent. She has over two decades of experience working with children, young people, and adults with Special Educational Needs and Disabilities (SEND) and behaviours that challenge across education, home, community, and youth offending settings. Her experience includes senior leadership roles in Key Stage 4 and 5 alternative education provision, as well as overseeing community orders within youth justice services.  

Tracy has particular expertise in precision teaching, functional behaviour assessment, and behaviour-analytic programme development. Alongside her direct practice, she has provided training, coaching, and consultancy to parents, teachers, and multidisciplinary teams, supporting the dissemination and implementation of high-quality, data-informed, and ethically grounded practice. 

Her doctoral research focuses on improving basic literacy and numeracy outcomes in adult prisons in England, with particular emphasis on understanding and assessing the needs of autistic prisoners and prisoners with learning disabilities. Her broader work is centred on translating research into practical, evidence-based approaches that strengthen outcomes for vulnerable and underserved groups. 

Mary McFeely
Research Associate.
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Mary McFeely has had a career in public services, including senior leadership roles in the probation service and voluntary sector. She is an experienced senior manager, practice auditor, and qualified probation officer. 

Mary worked within community-based probation services in London which culminated in the leadership and management of probation delivery for north London and all court-related delivery across London. As part of the London Criminal Justice Board, she worked with all levels of the judiciary in London, and with the HM Courts and Tribunals Service, the Crown Prosecution Service, and the Metropolitan Police.

Mary spent four years in HMPPS headquarters, reporting on a practice-related issues in prisons, and contributed to the creation of the future National Probation Service (NPS). The work to create the new NPS included development of the operational model for courts and victim work, and leadership of the work to process map all NPS operations and how they intersected with the then new Community Rehabilitation Companies. 

Most recently, for around a decade, Mary worked as a prison and probation practice auditor, across all parts of HMPPS, including the women’s and youth custody estates. She has extensive experience of working with and interviewing staff working in, and people subject to, the criminal justice system, including high-risk and complex cohorts, people with experience of trauma and learning disabilities, people convicted of a wide type of offence types, young people, and women.

Matthew Hurley is an experienced analyst and researcher specialising in evidence-led policy, commissioning, operational modelling and service improvement across the justice system. Matthew has worked across the Ministry of Justice, Youth Justice Board and HM Prison and Probation Service for over a decade. He began his career in Ministry of Justice (MoJ) Analytical Services, conducting economic appraisal of infrastructure investment projects and developing economic and financial business cases.

Matthew’s career subsequently took him into the Youth Justice Board Commissioning Directorate, later the Youth Custody Service, where he led economic and financial analysis for major commissioning decisions, including Secure Training Schools, Secure Children’s Homes and Advocacy Services for young people in Young Offender Institutions. During this period, he developed data models, operational performance templates, capacity modelling tools and dashboards used across the organisation, building a strong understanding of the operational realities of youth custody and the evidence needed to support effective service design.

From 2020 to 2024 Matthew worked in the MoJ and HM Prison and Probation Service (HMPPS) as a Data and Evidence Lead, conducting primary and secondary research to inform performance improvement across prisons and probation. His work included research into victims of criminal exploitation, where he conducted interviews and focus groups with prisoners and staff to better understand organisational ability to identify victims and provide support. Matthew has conducted research with a wide range of stakeholders, including children in the secure estate, female prisoners and staff from a range of professional roles.

Matthew’s analysis and research has been used widely within HMPPS to inform policy and strategic decision-making. Matthew led the data analysis and produced research to inform the redesign of Commissioned Rehabilitation Services, high-value contracts for private and third sector organisations delivering resettlement services to people on probation. Alongside this, Matthew product managed and worked with data scientists to design and embed a new web-based data visualisation tool for MoJ and HMPPS, combining risk, needs and responsivity data for people across prisons and probation to support more evidence-based commissioning and service design. 

Tracy Mapp is a Board Certified Behaviour Analyst (BCBA), UK-BA (Cert), qualified teacher (PGCE, QTS/QTLS), independent learning consultant, and doctoral researcher at the University of Kent. She has over two decades of experience working with children, young people, and adults with Special Educational Needs and Disabilities (SEND) and behaviours that challenge across education, home, community, and youth offending settings. Her experience includes senior leadership roles in Key Stage 4 and 5 alternative education provision, as well as overseeing community orders within youth justice services.  

Tracy has particular expertise in precision teaching, functional behaviour assessment, and behaviour-analytic programme development. Alongside her direct practice, she has provided training, coaching, and consultancy to parents, teachers, and multidisciplinary teams, supporting the dissemination and implementation of high-quality, data-informed, and ethically grounded practice. 

Her doctoral research focuses on improving basic literacy and numeracy outcomes in adult prisons in England, with particular emphasis on understanding and assessing the needs of autistic prisoners and prisoners with learning disabilities. Her broader work is centred on translating research into practical, evidence-based approaches that strengthen outcomes for vulnerable and underserved groups. 

Mary McFeely has had a career in public services, including senior leadership roles in the probation service and voluntary sector. She is an experienced senior manager, practice auditor, and qualified probation officer. 

Mary worked within community-based probation services in London which culminated in the leadership and management of probation delivery for north London and all court-related delivery across London. As part of the London Criminal Justice Board, she worked with all levels of the judiciary in London, and with the HM Courts and Tribunals Service, the Crown Prosecution Service, and the Metropolitan Police.

Mary spent four years in HMPPS headquarters, reporting on a practice-related issues in prisons, and contributed to the creation of the future National Probation Service (NPS). The work to create the new NPS included development of the operational model for courts and victim work, and leadership of the work to process map all NPS operations and how they intersected with the then new Community Rehabilitation Companies. 

Most recently, for around a decade, Mary worked as a prison and probation practice auditor, across all parts of HMPPS, including the women’s and youth custody estates. She has extensive experience of working with and interviewing staff working in, and people subject to, the criminal justice system, including high-risk and complex cohorts, people with experience of trauma and learning disabilities, people convicted of a wide type of offence types, young people, and women.

Our Expertise

  • Providing expert and accessible evidence-based advice, support, and consultancy, on a wide range of issues and outcomes
  • Designing and conducting robust quantitative and qualitative research (resulting in the publication of around 100 peer-reviewed academic studies)
  • Designing and delivering large-scale training for practitioners, leaders, and trainers, as well as bespoke workshops and conferences
  • Developing and testing psychometric assessments and screening tools
  • Designing, delivering and quality assuring national accredited behaviour change programmes.

Criminal Justice Specialists

We have worked extensively with policy makers, change programme managers, prison governors and directors, prison group directors, probation chiefs, substance misuse services, and prison and probation staff to bring evidence into policy and practice across prisons, probation, and youth custody services. We know this setting. We understand the context people are working in. We want to make a difference, and to improve outcomes for everyone working in, and affected by, the criminal justice system. 

Don’t just take our word for it. 


Hear directly from some of our clients. In their own words.

We commissioned KTA to undertake research within Approved Premises (APs), building understanding of the AP environment and the barriers and enablers to the safe integration of residents into local communities.

The professional, knowledgeable and friendly approach of Helen, Georgia and Flora shone through at all times. They quickly understood the research aims and requirements, designing an approach that balanced rigour with pragmatism, drawing on their extensive knowledge of social research methods and the operational realities of the criminal justice system. They were responsive, collaborative and proactive throughout, maintaining strong and productive relationships with us and with all those involved. They maintained high standards while ensuring the project was delivered within agreed timescales. And they produced a final report and accompanying products that were very well received and made a significant contribution to the evidence base for high‑quality delivery within APs.

In summary, this was a highly successful project that met all of its aims, and we very much look forward to working with KTA again.
Dr Robin Moore
Head of Research & Data Analysis, HM Inspectorate of Probation
I have worked with Flora, Helen, and Georgia on many projects throughout our time at HMPPS; in particular, this work has focussed on achieving better safety, stability, and wellbeing for staff and prisoners, and the development of procedurally just practices. They have delivered impacts on culture and improved the skills of frontline staff through bespoke training, not just across London prisons but countrywide. They are experts in their field, people focussed, and always have the people in custody at the forefronts of their minds when delivering the work that they do, in concert and in collaboration with their stakeholders. I am proud to call them colleagues, and friends, who have helped me deliver massive change in London Prisons.
Ian Bickers
Former HMPPS Prison Group Director for London prisons; Founder of Unlocking Justice
I had the pleasure to work with Flora and Helen during my time as Governor of HMP Hewell, where they conducted research exploring the cultural transformation that had taken place there. The work was in depth, utilising multiple methods and required significant skill and experience of working in prisons. They engaged brilliantly with all those living and working in the prison, always keeping the key people involved to ensure the scope of the work was right and presenting us with their thoughts and reflections all the way through. I was blown away by the final report. The journey the prison had been on was captured brilliantly, and a genuine route to real cultural change in prisons encapsulated in a perfectly conceived model accessible to all. The richness and storytelling quality of the research report brought it to life, and the brilliance of the researchers was demonstrated in taking an extremely complicated topic and creating something which could and should have huge impact across a whole organisation. I cannot recommend them highly enough, and very much hope to work with them again in the future.
Ralph Lubkowski
Director, Sodexo
The training was amazing. It was really relevant and I can see where it would be important to implement in practice.

Excellent and informative training. Thought-provoking and useful for self-reflection in practice.

Fantastic training – please do more of this! Really helped me to reflect on my approach with patients.
Forensic Social Work Team, West London NHS Trust
KTA worked with me to develop a Theory of Change for my prison-based programme, helping to clearly define the pathways to impact for the individuals we support. Their structured approach allowed us to evidence the effectiveness of our interventions, making it easier to demonstrate the real-world outcomes of our work to stakeholders and funders. What stood out was their ability to translate complex evaluation methods into practical, actionable insights. They took the time to understand our unique approach, particularly our lived experience-led model, and ensured that our evaluation framework genuinely reflected the transformation we see in participants. But business is also about people, and KTA are some of the nicest you could wish to meet. They are professional, knowledgeable, and deeply committed to impact, making the process not just valuable but enjoyable too. I couldn’t recommend them enough and will definitely use their services again.
David Bone
Director of Learning and Development, Inside Academy

KTA are committed to reducing carbon emissions, and achieving Net Zero by 2050. You can view our carbon reduction plan here.